When reaching out to the Support team, please provide as much detail as you can about your issue. Your description helps our team address your concern promptly and offer the most effective assistance.
Specifically, if you're contacting us regarding a payment matter, ensure to include the payment date, amount, and the payment method used (such as your PayPal email address or the last four digits of the card number).
If any essential information is missing, our Support team may request it from you to ensure your issue is resolved efficiently. Your cooperation in providing thorough information is greatly appreciated and aids us in delivering the best possible support.